Gerrie Electric is one of the largest independent electrical distributors, with 24 key Ontario locations and over 400 employees. We are a proud family owned, Canadian company and are headquartered in Burlington, ON. We are proud to be a Platinum Club winner of Canada’s Best Managed Companies. Having been in business since 1957, we are an established and well-respected company in the industry.

Culture

Our core purpose is passionately helping customers be more successful by delivering exceptional experiences. We strive for an inspiring culture and integrity in all that we do.

Our success is powered by our people. We invest in the training & development of our employees and encourage career growth across all areas. We celebrate success and show recognition for a job well done.

We believe a more diverse and inclusive environment brings strength to our organization, helps our customers to succeed and creates a significant competitive edge. 

What you will be doing

This position is primarily responsible for supervising and solving problems at the branch level. Assist with Purchasing, maintaining inventory levels, order desk and counter. The role also involves instructing and advising staff as required. 

SUPERVISE 

Deal with customer questions and concerns in a timely fashion 

Deal with employee questions and concerns in a timely and professional manner 

Ensure all Gerrie documented procedures are adhered to 

Inform Manager of any problems immediately 

Handle all aspects of the branch as required when the manager is absent  

PURCHASING     

Prepare and issue purchase orders 

Provide feedback on market conditions 

Review and ensure backorders are filled 

Transfer material from other branches as required 

Deal with vendors in a professional manner 

INVENTORY CONTROL  

Review count variances and either investigate or approve an investigation 

As determined by the Branch Manager, review insight levels and provide feedback to Branch Manager and Central Purchasing Manager 

Review stock regularly for damage and obsolescence 

Review branch defective stock, watching for repetitive trends, and control the Head Office defective returns 

SALES    

Provide price, stock and delivery information as required 

Handle customer orders as required 

Treat customers in a professional manner, with a positive attitude, and provide good  

CUSTOMER SERVICE 

Expedite orders, when necessary, to maintain a high level of Customer Service 

Ensure staff adhere to the Gerrie commitment of “Quality Service” 

Provide technical and process assistance to all order desk and counter staff assigned to their branch 

Ensure company specials are promoted by the order desk and counter and fully displayed 

Ensure Counter displays are neat, organized and current 

Assist Manager with the preparation annual planning and budgeting 

OUTSIDE SALES 

Call on assigned accounts  

Explore avenues where the potential to increase sales exists 

Inform customers of specials and promotions 

QUALITY            

In the absence of a manager, will be the Quality Representative for the branch 

Ensure the criteria in the “Branch Inspection Report” are adhered to and follow up when not in compliance 

Ensure charting is complete and accurate 

VENDOR 

Deal with vendors in a professional manner 

Promote the company in positive manner  

Do not play one vendor off against the other 

Maintain scheduled appointments and see vendors at the scheduled appointment time 

Maintain and develop strong vendor relationships 

GENERAL          

Develop a working understanding of the company's customers and suppliers and maintain a professional image within all interactions

Work with other departments as required, conveying a professional corporate image that represents the values of Gerrie Electric

Meet and exceed set objectives and department goals and ensure timely completion of all extra tasks as assigned

Assist/ensure the overall smooth operation of all functions within the branch 

Ensure all credits are entered in a prompt manner and are initialed 

Ensure daily deposits are made and cash submittal form is initialed 

Ensure the timely completion of any/all extra tasks as assigned by Branch Manager or the Executive 

Enter, maintain, control and review contracts and special pricing agreements 

Prepare, organize and control projects/quotations and direct shipments 

Prepare staff time sheets or cards in the absence of the manager 

Maintain confidentiality of information 

PROBLEM SOLVING

Be able to recommend creative solutions to various issues that may arise.

PERSONAL DEVELOPMENT

Participate in conferences, seminars, and other educational opportunities; reading professional publications; maintain and participate in professional networks to enhance your knowledge and skills. 

Participates on committees and special projects as requested. 

COMMUNICATION

Communicate clearly and concisely both orally and in writing.

QUALITY 

Understands and adhere to ISO policies and procedures.

What you bring to the table

Post secondary education in electrical/business 

5+ years experience in the electrical distribution industry 

Relevant experience is an asset.  

Don’t have all of these qualifications? Feel free to send in your resume, we can train you on what you need to know or there might be another role that fits better.

We believe in taking care of our people

Major medical + dental coverage for yourself and your dependents (flex plan options available)

Employee Assistance Program

Global travel coverage

Pension plan with contribution matching

Training, development and career growth opportunities 

Tuition re-imbursement program

Promote from within culture

A diverse and inclusive workplace

Caring and nurturing environment 

Words that our employees use to describe us

Inclusive, team-oriented, motivating, happy, forward thinking, innovative, successful!

*Flexible interview options are available!